Privacy Policy

Ekaarv by Vivechan Publications ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and mobile application, Ekaarv.

1. Information We Collect

We may collect the following types of information to provide you with a seamless experience across our website and application:

General Users
  • Personal Information: Name, email address, phone number, and delivery address provided during purchases or account registration.
  • Transaction Information: Details of purchases, including the titles of books and other products bought through our platform.
  • Usage Information: Data on how you interact with our website and application, such as IP addresses, device types, and browsing behavior.
  • Feedback: Any messages, reviews, or inquiries you submit via our contact forms or application.
Children Under 13

We are committed to protecting children's privacy and comply with applicable laws such as the Children’s Online Privacy Protection Act (COPPA). If our app is used by children under the age of 13, we follow these guidelines:

  • We do not collect personal information such as names, addresses, phone numbers, or email addresses from children without verifiable parental consent.
  • Limited non-personal information, such as app usage data and device information, may be collected to improve the app experience.
  • Parents can review, modify, or delete their child’s information by contacting us.

2. How We Use Your Information

Your information helps us enhance your experience and improve our services. We use it to:

  • Process and fulfill your orders, ensuring accurate delivery.
  • Provide access to the same titles across both our website and mobile application.
  • Communicate updates, order confirmations, and responses to inquiries.
  • Analyze website and application performance to improve functionality and user experience.
  • Ensure compliance with child protection laws for users under 13.

For children under 13, any collected data will only be used for educational purposes, app performance improvements, or security compliance.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except:

  • Service Providers: We work with trusted third parties for order fulfillment, delivery, and secure payment processing.
  • Legal Obligations: We may disclose information if required by law, regulation, or legal process.

For children under 13, we never share their data with third-party advertisers or unauthorized entities.

4. Security Measures

Your security is our priority. To protect your personal data, we use:

  • Encryption: Secure Socket Layer (SSL) technology for encrypted communication on our website and application.
  • Access Controls: Strict access management for sensitive information.
  • Compliance: Adherence to industry-standard data protection regulations.

For children under 13, additional safeguards are in place to ensure their information is protected according to COPPA regulations.

We also recommend users take appropriate steps to secure their devices and accounts.

5. Your Rights

You have the right to:

  • Access and update your personal data by logging into your account.
  • Request the deletion of your data, subject to legal and contractual obligations.
  • Opt out of marketing communications by unsubscribing through the provided links or contacting us directly.
Parental Rights for Children Under 13
  • Parents can request access to their child’s data.
  • Parents can request modification or deletion of any collected data.
  • Parents can revoke consent at any time by contacting us.

To request data deletion, please email us at info@vivechanpublications.in or vivechan24@gmail.com.

6. Cookies and Tracking Technologies

Our website and application use cookies to enhance your experience. These small data files help us:

  • Understand your preferences and provide tailored content.
  • Monitor website and application performance.

You can manage your cookie preferences in your browser or device settings.

For children under 13, cookies and tracking are limited to strictly necessary functions and are not used for behavioral advertising.

7. Third-Party Links

Our website and application may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies before sharing any personal data.

For children under 13, we do not link to third-party sites that collect their personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date. We encourage you to review it regularly to stay informed.

If updates impact children under 13, we will notify parents and obtain updated consent if required.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@vivechanpublications.in
Alternative Email: vivechan24@gmail.com

By using Ekaarv, you agree to the terms outlined in this Privacy Policy. If you are a parent or guardian of a child under 13, you provide consent for their use of the app under the conditions stated above.